SeeItOnYou provides AI-powered virtual try-on technology for Shopify merchants. This Privacy Policy explains how we collect, use, store, share, and protect information when merchants install or use our app and when shoppers interact with the try-on experience.
This Privacy Policy is provided for general informational purposes and should be reviewed by legal counsel before publication.
1. Information We Collect
We may collect information from merchants, shoppers, and Shopify stores to operate the SeeItOnYou service.
Merchant information
- Merchant name
- Business email
- Store name
- Shopify store URL
- Billing plan
- App settings
- Support messages
- Usage and analytics data
Shopify store information
- Product titles
- Product images
- Product descriptions
- Product variants
- Product URLs
- Product collections
- Order events for attribution
- Store configuration data
We only request Shopify permissions necessary to provide the app’s functionality.
Shopper information
- Uploaded photos
- Generated try-on images
- Product selected for try-on
- Session ID
- Device and browser information
- Try-on interaction events
- Optional email or phone number if the shopper chooses to save or receive results
2. How We Use Information
- Provide the AI try-on experience
- Generate personalized product previews
- Display try-on results
- Sync merchant products
- Track usage credits
- Provide analytics to merchants
- Attribute try-on activity to product engagement or orders
- Improve app reliability and performance
- Provide customer support
- Process billing
- Handle privacy and data requests
- Prevent fraud, abuse, and misuse
3. Customer Photos and Generated Images
Customer uploaded photos are used to generate try-on previews.
Unless explicitly stated and consented to, customer photos should not be used to train AI models.
We may store uploaded photos and generated results temporarily to provide the try-on experience, troubleshoot issues, or allow customers to view their results.
4. Image Retention
SeeItOnYou may provide retention controls such as:
- Automatic deletion after a defined period
- Manual deletion by customer request
- Merchant-level retention settings
- Deletion after app uninstall where required
Uploaded photos and generated try-on results are retained only as long as necessary to provide the service, unless a longer retention period is configured or required for legitimate business, security, or legal reasons.
5. Sharing Information
We may share limited information with service providers that help us operate SeeItOnYou, such as:
- Cloud hosting providers
- Secure image storage providers
- AI image generation providers
- Email service providers
- Analytics providers
- Payment and billing providers
- Customer support tools
We do not sell customer photos. We do not share customer photos for unrelated advertising purposes.
6. Shopify Data Requests
SeeItOnYou supports Shopify privacy and data request workflows where applicable, including:
- Customer data request
- Customer data deletion
- Shop data deletion after uninstall
7. Security
- Secure transmission
- Access controls
- Limited internal access
- Secure storage
- Monitoring and logging
- Data minimization where practical
No system can be guaranteed completely secure.
8. Merchant Responsibilities
- Maintaining their own privacy policy
- Informing shoppers about use of the try-on feature
- Obtaining required consent where applicable
- Complying with applicable privacy laws
- Configuring the app responsibly
- Responding to customer requests related to their store
9. International Data Transfers
Information may be processed in countries where our service providers operate. By using SeeItOnYou, merchants acknowledge that data may be transferred and processed outside their country of residence, subject to applicable safeguards.
10. Children’s Privacy
SeeItOnYou is not intended for use by children. Merchants should not knowingly encourage children to upload photos or personal information through the app.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
12. Contact Us
For privacy questions or data requests, contact privacy@seeitonyou.com.